What's Included in the K2Analytics Service?
Hardware Procurement and Configuration - every customer gets an environment suited to their
solution needs.
Software Installation / Configuration - all operating systems, firewall, and antivirus software
are provided.
Application and Data Integration - we configure and securitize all interaction between data
and application.
System and Service Management - all servers and services are monitored and administered by our staff.
Performance Monitoring and Tuning - servers are independently monitored for uptime and tuned for performance.
All Server and Database Administration - log archival and database tuning are all performed by our staff.
Fully Managed 3-Layer security - SAS 70 compliant security is directed by the customer, but managed by our
staff.
24/7 Live Technical Support - for any issues or requests that arise for global customers.
Network-based Intrusion Detection System - ensures against hacking and even "social engineering"